Last updated February 23, 2023
Thank you for visiting and shopping at Nivion. Following are the terms and conditions that constitute our Shipping Policy.
SHIPPING DESTINATIONS
We offer worldwide shipping to all countries where Amazon and Walmart offer their services. However, please note that some products may not be eligible for international shipping due to various reasons such as legal restrictions, product warranty, or shipping carrier limitations. We advise you to check the product page before placing your order to ensure that the product can be shipped to your country.
SHIPPING RATES
Shipping rates are calculated based on the weight and dimensions of the product, shipping destination, and the shipping carrier. Shipping rates will be displayed at checkout before you submit your payment information.
SHIPPING CARRIERS
We rely on Amazon and Walmart to handle the shipping and delivery of our products. The shipping carrier will depend on the shipping destination and the availability of carriers in that area.
SHIPPING TIME
Shipping times may vary depending on the shipping destination, shipping carrier, and the availability of the product. We aim to process and ship all orders within 2-3 business days. After your order has been processed and shipped, you will receive a shipping confirmation email with the tracking information. Please note that delivery times may be longer for international orders due to customs clearance processes and local postal services.
SHIPPING INSURANCE
All orders shipped by Amazon and Walmart are insured against theft and accidental damage. Once the product is delivered to the shipping carrier, the responsibility for the shipment is transferred to the carrier. If your shipment is lost, stolen or damaged during transit, please contact Amazon or Walmart customer service to file a claim.
CUSTOMS, DUTIES, AND TAXES
International customers are responsible for paying any applicable customs, duties, and taxes imposed by their country's customs office. We cannot predict or control these charges and are not responsible for any customs or duty charges that may be incurred. If you have any questions regarding customs, duties, or taxes, please contact your local customs office.
SHIPPING RESTRICTIONS
Some products may not be eligible for shipping to certain countries due to legal restrictions or shipping carrier limitations. We advise you to check the product page before placing your order to ensure that the product can be shipped to your country.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@nivion.com We hope you enjoy your shopping experience at Nivion!
